Personal support on questions about our hardware and software products is only a phone call away. In addition, we offer onsite customer support for the usage of our products as well as for their efficient and quick integration into existing processes or tool environments.
Service and Support
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Support for ETAS Products (INCA, MDA, ASCET, LABCAR, ES715/ES720, ES400s etc)
Technical Support Hotline
Customers with a service agreement can contact our technical support hotline for assistance with all ETAS products. Make sure you have your product registration number available when you call.
Toll-free: 1-888-ETAS-INC (+1-888-382-7462), ext. 2000
Telephone hotline hours are:
Monday to Friday 8:30 a.m. - 5:00 p.m. Eastern Standard Time
Support for Diagnostic Products (MDI, VCI, TECH2, CANdi modules etc)
For technical support of diagnostics products, please refer to Bosch Diagnostics Sales and Support.
Please do not send any diagnostics equipment to the ETAS address in Ann Arbor, Michigan.