ETAS in the United States

ETAS Inc. opened in 1997 as the first subsidiary of ETAS GmbH.  We address the entire mobility industry, including powertrain as well as automated, connected and electrified vehicle manufacturers and their suppliers. We also work with research institutes, universities, and engineering companies.

Through our 90+ employees in Ann Arbor, Michigan and Sunnyvale, California, we provide our customers with expert product sales and support, engineering services and consulting, and training.

Offices in the US

Location Ann Arbor MI USA

Ann Arbor, MI

ETAS Inc.
3021 Miller Road
Ann Arbor, Michigan 48103

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Sunnyvale Office

384 Santa Trinita Avenue
Sunnyvale, CA 94085

Careers at ETAS in the US and Canada

Technical Support Helpdesk for ETAS Products

Customers with a service agreement can email our technical support helpdesk for assistance with most* ETAS products. When contacting the helpdesk, please provide a description of the problem as well as a list of the software versions and hardware being used. Please also include your software license number. If you prefer support via telephone, please be sure to include your phone number in your initial support request.

Email: support.us@etas.com

Helpdesk hours are:
Monday to Friday 8:30 a.m. - 5:00 p.m. Eastern Standard Time

*Support of RTA Products (RTA-OSEK, RTA-RTE, RTA-TRACE etc)
For technical support of RTA products please contact rta.hotline.uk@etas.com.

Hardware Returns / Repairs

For returns and repairs or calibration of ETAS hardware, please contact sales.us@etas.com. Please include the hardware name, serial number and a brief description for the reason for return.  You must be issued a return authorization number prior to sending the hardware to ETAS.

Support for Diagnostics Products (MDI, VCI, TECH2, CANdi modules etc)

For technical support of diagnostics products, please contact repair.diagnostics@us.bosch.com or refer to Bosch Diagnostics Sales and Support.

Please do not send any diagnostics equipment to the ETAS address in Ann Arbor, Michigan.

Customer Training in the US

Events

Event Date Location
NAIAS 09 Jun 2020 20 Jun 2020 Detroit, MI, USA

Terms and Conditions ETAS Inc.

Terms and Conditions (ETAS Inc., USA)

News

ETAS Inc. eNewsletter