ETAS in the United States

ETAS Inc. opened in 1997 as the first subsidiary of ETAS GmbH.  We address the entire mobility industry, including powertrain as well as automated, connected and electrified vehicle manufacturers and their suppliers. We also work with research institutes, universities, and engineering companies.

Through our 90+ employees in Ann Arbor, Michigan and Sunnyvale, California, we provide our customers with expert product sales and support, engineering services and consulting, and training.

Offices in the US

Location Ann Arbor MI USA

Ann Arbor, MI

ETAS Inc.
3021 Miller Road
Ann Arbor, Michigan 48103

Directions Ann Arbor

Plan your trip: ETAS location on Google Maps

From US-23 S, M-14 W (Brighton, Farmington Hills, Auburn Hills)

  • Take M-14 W exit 2 for Maple Rd toward Miller Rd.
  • At the traffic circle, take the 2nd exit onto the Miller Rd service drive to M-14 W/Jackson. Continue for 0.5 miles
  • Turn right onto Miller Rd.
  • Take the next left into the Forest Cove office park. The ETAS building will be on your right.

From I-94 W (Detroit, Dearborn, DTW airport)

  • Take I-94 W exit 172 for Jackson Ave.
  • Turn left onto Jackson Ave.
  • After 0.9 miles, turn right onto Wagner Road.
  • After 1.4 miles, turn right onto Miller Road.
  • After 0.6 miles turn right into the Forest Cove office park. The ETAS building will be on your right.

From I-94 E (Jackson)

  • Take I-94 E to merge onto M-14 E (signs for Plymouth). Continue on M-14 E for 1.1 miles.
  • Take M-14 E exit 2 for Maple Rd toward Miller Rd.
  • Turn left onto Miller Rd.
  • After 0.3 miles, take the 2nd left into the Forest Cove office park. The ETAS building will be on your right.
Icon Location Gradient

Sunnyvale Office

384 Santa Trinita Avenue
Sunnyvale, CA 94085

News

Events

Event Date Location
The Battery Show 10 Nov 2020 12 Nov 2020 Novi, MI, USA
Future Mobility Detroit 08 Sep 2021 09 Sep 2021 Dearborn
North American International Auto Show (NAIAS) 2021 28 Sep 2021 09 Oct 2021 Detroit, MI, USA
AutoMobili-D 28 Sep 2021 30 Sep 2021 Detroit, MI, USA

Customer Training in the US

Technical Support Helpdesk for ETAS Products

Customers with a service agreement can email our technical support helpdesk for assistance with most* ETAS products. When contacting the helpdesk, please provide a description of the problem as well as a list of the software versions and hardware being used. Please also include your software license number. If you prefer support via telephone, please be sure to include your phone number in your initial support request.

Email: support.us@etas.com

Helpdesk hours are:
Monday to Friday 8:30 a.m. - 5:00 p.m. Eastern Standard Time

*Support of RTA Products (RTA-OSEK, RTA-RTE, RTA-TRACE etc)
For technical support of RTA products please contact rta.hotline.uk@etas.com.

Hardware Returns / Repairs

For returns and repairs or calibration of ETAS hardware, please contact sales.us@etas.com. Please include the hardware name, serial number and a brief description for the reason for return.  You must be issued a return authorization number prior to sending the hardware to ETAS.

Support for Diagnostics Products (MDI, VCI, TECH2, CANdi modules etc)

For technical support of diagnostics products, please contact repair.diagnostics@us.bosch.com or refer to Bosch Diagnostics Sales and Support.

Support for Bosch Motronic Tools (A2LClip, DSM17, Knock Control Tools [KD-QAT, KS-FAT, KS-QAT], LaPl, MapFit, TSiM)

For technical support of the Motronics Tools, please contact motronictools@de.bosch.com.

Please do not send any diagnostics equipment to the ETAS address in Ann Arbor, Michigan.

Careers at ETAS in the U.S.

Profile of an ETAS associate with ETAS blue box

Start shaping your future at ETAS today

Welcome to ETAS careers

The world of embedded systems is where we are at home. We make workflows faster and complex tasks more manageable – at every development stage. Our solutions and services are shaping the automotive future. Join our agile, future-oriented team.

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Issues

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Terms and Conditions ETAS Inc.

Terms and Conditions (ETAS Inc., USA)