ETAS in the United States

ETAS Inc. opened in 1997 as the first subsidiary of ETAS GmbH.  We address the entire mobility industry, including powertrain as well as automated, connected and electrified vehicle manufacturers and their suppliers. We also work with research institutes, universities, and engineering companies.

Through our 90+ employees in Ann Arbor, Michigan and Sunnyvale, California, we provide our customers with expert product sales and support, engineering services and consulting, and training.

Offices in the US

Location Ann Arbor MI USA

Ann Arbor, MI

ETAS Inc.
3021 Miller Road
Ann Arbor, Michigan 48103

Icon Location Gradient

Sunnyvale Office

384 Santa Trinita Avenue
Sunnyvale, CA 94085

Careers at ETAS in the US and Canada

Technical Support Helpdesk for ETAS Products

Customers with a service agreement can email our technical support helpdesk for assistance with most* ETAS products. When contacting the helpdesk, please provide a description of the problem as well as a list of the software versions and hardware being used. Please also include your software license number. If you prefer support via telephone, please be sure to include your phone number in your initial support request.

Email: support.us@etas.com

Helpdesk hours are:
Monday to Friday 8:30 a.m. - 5:00 p.m. Eastern Standard Time

*Support of RTA Products (RTA-OSEK, RTA-RTE, RTA-TRACE etc)
For technical support of RTA products please contact rta.hotline.uk@etas.com.

Hardware Returns / Repairs

For returns and repairs or calibration of ETAS hardware, please contact sales.us@etas.com. Please include the hardware name, serial number and a brief description for the reason for return.  You must be issued a return authorization number prior to sending the hardware to ETAS.

Support for Diagnostics Products (MDI, VCI, TECH2, CANdi modules etc)

For technical support of diagnostics products, please contact repair.diagnostics@us.bosch.com or refer to Bosch Diagnostics Sales and Support.

Please do not send any diagnostics equipment to the ETAS address in Ann Arbor, Michigan.

Customer Training in the US

Events

Event Date Location
Adaptive AUTOSAR and a Ready-to-Go Vehicle Run-Time Environment 31 Jul 2019 Online webinar
Drive World Conference & Expo with ESC 27 Aug 2019 29 Aug 2019 Santa Clara
SAE Commercial Vehicle Engineering Congress 09 Sep 2019 11 Sep 2019 Indianapolis, IN, USA
The Battery Show 10 Sep 2019 12 Sep 2019 Novi, MI, USA

Legal Notices ETAS Inc.

  • Additional Quotation and Sales Conditions for Products regarding Open Source Software Download

News

ETAS Inc. eNewsletter