In concert with our own, our customers‘ expectations set the standard for the quality of our products and services. We measure our success by our customers‘ evaluation of ETAS.
We are a reliable partner for our customers.
It is the responsibility and goal for all of us to meet the customers‘ expectations.
We avoid quality problems through the usage of prevention.
If quality problems occur, our response is fast and constructive, and we eliminate the cause.
Our processes do help us to meet the requirements. We continuously improve their quality and adapt them fast to new requirements with the active participation of all of us.
Our suppliers contribute substantially to the quality of our products and services. Therefore, our suppliers must live up to the same high quality standards we have adopted.
Our directives, processes, systems, and goals are based on the Bosch value system and include requirements from international legislation, standards, customer expectations, interested parties, and our knowledge and experience.