At ETAS, we strive for excellent customer service — before and after product delivery.
In addition to our warranty services, we provide our customers with service newsletters containing important information. Customers with a valid service contract can rely on our comprehensive telephone support by using our service hotlines that provide personal support on questions about our hardware and software products. In addition, we offer onsite customer support concerning the usage of our products as well as for their efficient and quick integration into existing processes or tool environments.
Repairs and Calibration Services
ETAS offers a centralized customer service for hardware products. This service encompasses, in addition to repair and maintenance services, also a calibration-specific component.
Customers with a valid service contract can rely on our comprehensive telephone support by using our service hotlines.
ETAS Support achieves a high level of satisfaction
Understanding how customers view our products, our support, and our company is invaluable. In 2021, evaluations show that customers expressed a remarkably high level of satisfaction with the ETAS Support team.
INCA V7.4 SP1 – What's New
Excited about the upcoming INCA innovations? Take a quick look:
Here you can get all information about the latest INCA V7.4 Service Pack 1 which will be released soon.
MDA V8.6.1 – What's New
Also in the newest MDA you are only one click away from the latest extensions:
INCA-FLOW V4.13 – What's New
Are you an INCA-FLOW user? Please have a look at the What's New slides:
INCA-RDE V1.9 – What's New
Do you have any contact points with INCA-RDE? Click here to get the latest information:
INTECRIO V5.0.2 – What's New
You use INTECRIO & INTECRIO-RLINK? Take a look at the new features here: