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Product Family / Category

EHOOKS, INCA

Product / Topic

EHOOKS, INCA V7.1, INCA V7.2

Type

FAQ / Use Case

Title

EHOOKS Hook Unlocker - INCA locked - please cancel unlocking to unlock INCA

EHOOKS Hook Unlocker - INCA locked - please cancel unlocking to unlock INCA

An active ASAP3 connection in INCA may get lost when activating Hook Unlocker. This article describes the root cause and provides steps to solve the situation.

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