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Specific Data Protection Notice for India

ETAS Automotive India Pvt Ltd (hereinafter “ETAS” or “We” or “Us”) welcomes you to our internet pages and web and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company, offerings and products. The protection of your privacy when processing personal data as well as the security of all business data are important issues to us, which we consider in our business processes.

1.1 Data Fiduciary/Controller

ETAS is the Data Fiduciary responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:

ETAS Automotive India Pvt ltd,
B519, Post Box No.3000, Adugodi, Hosur Road,
Bangalore -560030

1.2 Children

This Online Offer is not meant for children under 18 years of age.

1.3 Processed categories of data

The following categories of data are processed:

  • Communication data (e.g. name, telephone, e-mail, address, IP address)
  • Contractual master data (e.g. contractual relationships, contractual or product interest)
  • Client history

1.4 Data transfer to other Fiduciaries

Principally, your personal data is forwarded to other fiduciaries only if consented to or required for the fulfillment of our contractual obligation to you or to fulfil a legitimate use. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section – Processing purposes and legal basis. Additionally, data may be transferred to other fiduciaries when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

1.5 Service providers (general)

We involve external service providers with tasks such as sales and marketing services, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.

1.6 Transfer to recipients outside India

We might transfer personal data to recipients located outside India. In such cases, prior to the transfer we ensure that transfer to the data recipient is not statutorily prohibited

1.7 Duration of storage, retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as you do not withdraw your consent. In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

2. Processing purposes and legal basis

We as well as the service providers commissioned by us; process your personal data for the following processing purposes:

Resolving service disruptions as well as for security reasons
Legal basis: Consent and Fulfillment of our legal obligations within the scope of data security as well as in the protection of our offers).

Safeguarding and defending our rights
Legal basis: Legitimate use for safeguarding and defending our rights.

Self-promotion and promotion by others including but not limited to market research, lead generation and reach analysis
Legal basis: Consent for direct marketing if in accordance with data protection and competition law.

Newsletter (Email, SMS/MMS)
Legal basis: Consent

In reply to user inquiries in the framework of a contact form
Legal basis: Consent or contractual obligation

Contact and communication pertaining to mutual business interests
Legal basis: Consent and Voluntary Disclosure.

Marketing and advertisement communications/Sales calls
Legal basis: Consent

Customer surveys and feedback
Legal basis: Consent for improvement of products / services.

Product launch and special offer notifications
Legal basis: Consent

3. Provision of this website

If you use our website solely for information purposes, that is, without registering or otherwise sending us information, we process your personal data to provide this website based on our justified interest and basis your voluntary disclosure by visiting our site, to present ourselves and to ensure stability and security.

4. Registration

If you wish to use or get access to benefits, we request you to provide your consent during registration. On the basis of your consent, we will collect personal data necessary to provide you with access, benefits and services (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder). We may collect further data on voluntary basis, if applicable. Mandatory information is marked with an *.

Obligation to provide personal data

You must provide those personal data that are required for the establishment and implementation of a business relationship and for the fulfillment of the associated contractual obligations or for the processing of which we are legally obligated.

We mark such personal data in the respective forms or functions with an *. Please note that without the provision of such personal data, we will not be able to enter or perform a contract with you. In this case, certain services (see "Processing purposes and legal basis") cannot be used.

5. Security and protection of rights

We may also process your personal data to investigate service disruptions and for security reasons to comply with our legal obligations in the area of data security, as well as on the basis of our legal and contractual obligation as well as justified interest in the elimination of service disruptions and the security of our offers.

We may process your personal data to protect and defend our rights.

6. Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of [180 days] and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module “Advertisements and/or market research (including web analysis, no customer surveys)”. In log files, the following information is saved:

  • IP address (internet protocol address) of the terminal device used to access the Online Offer;
  • Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
  • Name of the service provider which was used to access the Online Offer;
  • Name of the files or information accessed;
  • Date and time as well as duration of recalling the data;
  • Amount of data transferred;
  • Operating system and information on the internet browser used including add-ons installed (e.g., Flash Player);
  • http status code (e.g., “Request successful” or “File requested not found”).

7. Information and Access

7.1 Usage of Cookies

Use of Cookies and other technologies. In the course of providing our website, cookies and other technologies may be used that either store information on your terminal equipment or gain access to information stored on your terminal equipment. Cookies are small text files that can be stored on your end device when you visit a website. The use of our website is generally possible without cookies that are not technically necessary.

7.2 Technically necessary cookies

By technically necessary cookies, we mean cookies without which the technical provision of the website cannot be guaranteed. This includes, for example, cookies that store data in order to ensure the interference-free playback of video or audio content.

These cookies are deleted at the end of your visit.

7.3 Technically not necessary cookies

We use third-party tools to integrate technically not necessary cookies and mechanisms. These tools ensure that technically not necessary cookies and mechanisms are only set with your consent.

We use the following tools:

Name: Google Tag Manager

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Management of website tags via an interface, integration of program codes on our websites

Name: Google Analytics

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Analyze user behavior (page views, number of visitors and visits, downloads), create pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrich pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting.

Name: LinkedIn Pixel Insight Tag

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2,Ireland

Function: LinkedIn processes your personal data to create campaign reportings, to track conversions and click-events as well as for target-oriented advertising outside of our websites (retargeting) based on URL, referrer URL, IP-Address shortened or hashed (in case of cross device retargeting), devices and browser features (user agent) and time stamp. We don’t receive any of your personal data from LinkedIn.We only receive anonymized campaign reportings of website-target-groups and advertisement performance.

LinkedIn storage period: Pseudonymization after 7 days. Final deletion after 180 days.
Further information is available at: https://www.linkedin.com/legal/privacy-policy

Google Fonts uses the data exclusively to display the fonts and analyze their popularity.

Name: kapa.ai

Provider: kapa.ai, Inc., 1111B S Governors Ave #6248 Dover, DE 19904, U.S.A.

Function: LLM-powered AI assistant that works as a retrieval-augmented generation (RAG) system. It supports AI assisted answers to users' questions about ETAS product and technical documentation.

Further information can be found at: PII protection | kapa.ai docs

Convenience
Cookies and mechanisms, which are assigned to this category, facilitate the operation and thus enable a more comfortable surfing on our website. For example, your language settings can be stored in these cookies.

Marketing
The use of marketing cookies and tracking mechanisms such as web beacons enables us to show you personalized offers based on an analysis of your interests and usage behavior.

Below we explain which mechanisms and which providers we use on this website.

Analysis
We use analysis tools to improve our products and services. We measure, for example, the number of page views or your behavior on our website. This may also include the evaluation of log files.

Conversion Tracking
Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you have reached our website via an advertisement of the respective partner.

If you visit certain websites of ours, we and the respective conversion-tracking provider can recognize that a certain user clicked on the ad and was thus redirected to our site. This may also take place across devices.

The information collected using the conversion cookie is used to create conversion statistics and to record the total number of users who clicked on the relevant ad and were redirected to a page tagged with a conversion tracking tag.

Retargeting
Retargeting tools use advertising cookies or third-party advertising cookies, web beacons (invisible graphics also known as pixels or tracking pixels), or similar technologies to create user profiles.

These are used for interest-based advertising and to control the frequency with which the user sees certain ads.

7.4 Managing cookies and tracking mechanisms

In the browser and/or in our Privacy Settings, you can manage your cookie and tracking mechanism settings. Please note: The settings you make each apply only to the browser you are using.

7.5 Switch off all cookies

If you would like to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of this website.

8. Plug-ins

8.1 Plug-ins

In our Online Offers we use so-called social plugins from various social networks. They are individually described in this section.

When using plugins, your internet browser creates a direct connection to the respective social networks’ server. Hereby the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside your country (e.g. in the United States).

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.

In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.

8.2 Activating the plugin 

You can decide for yourself whether you want to interact with the network of the respective provider and whether your data should be transmitted to the respective provider or not. Only with your click on the provided button, the plugins are activated and integrated into the page by transmitting the content of the respective plugin from the server of the associated provider directly to your browser. Subsequently, you can perform the desired interaction with the network with another click. If you decide to activate a plugin, we process your data based on your consent.

8.3 Collection of data by the providers 

When a plugin is activated, your browser establishes a direct connection to the servers of the respective provider. Through this, the respective provider receives the information that your browser has called up the corresponding page of our website; even if you do not have a user account with the provider or are not currently logged in to it. 

If you already have a user account with a provider of a network and you are already logged in while visiting our websites, the operator of the respective network may be able to assign the visit to your personal user account as soon as you activate the plugins. This may enable the provider to analyze your usage behavior and store it in a profile. 

In addition, your IP address and other data about your browser settings are transmitted by your browser directly to a server of the respective provider and may be stored there.

8.4 Deactivating the plugin 

If you no longer wish to use an activated plugin, you can also deactivate the plugin using the button provided. Please note that data already transmitted will not be affected by this. 

8.5 YouTube

This website uses videos from the video platform YouTube. YouTube is a platform that enables the playback of video files. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and its parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data fiduciary. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.

9. User rights

To enforce your rights, please ensure that an unambiguous identification of your person is possible.

Right to access information

You have the right to obtain confirmation from us about whether or not your personal data is being processed, processing activities, recipients of your personal data and, if this is the case, access to your personal data.

Right to correction and deletion

You have the right to obtain the Updation or rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes, or which is subject to a statutory retention period.

Withdrawal of Consent

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged. You can withdraw your consent by sending an informal mail to our email ID or to our DPO as mentioned below.

Right to grievance redressal:

1. For any grievances, concerns or requests related to your personal data, please make use of the Contact section.

2. If you are unsatisfied with our response or in case of non-response to your grievances, you have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us.

10. Contact

If you wish to contact us, please find us at the address stated in the "Data Fiduciary" section.

To assert your rights and to notify data protection incidents please use the following link: https://www.bkms-system.net/bosch-dataprotection

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer: DPO.India@in.bosch.com

Department for Information Security and Data Protection Bosch-Group for Region India (C/ISP-IN),

Bosch Global Software Technologies Private Ltd (BGSW),
123, Industrial layout,
Hosur Road, Koramangala,
Bangalore – 560095,
India

11. Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, please take note of the current version of our data protection notice, as this is subject to changes.

Effective date: May 14, 2026