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CRA-compliant secure software updates via diagnostics

Turn your diagnostic infrastructure into a CRA-ready update backbone

Enforce cryptographic, role-based access and guarantee end-to-end traceability for every field update—safeguarding both compliance and aftermarket efficiency.

Yellow excavators on a construction site, connected with cloud symbols for digital maintenance and data security.

The Cyber Resilience Act mandates secure, traceable software updates for every connected product. For off-highway OEMs, diagnostics is often the only available update channel — yet it must simultaneously enforce controlled access, support aftermarket serviceability, and deliver full audit trails years after start of production. We at ETAS help you build exactly that infrastructure.

Key challenges

The unprotected gateway

Diagnostic interfaces are highly vulnerable. Software updates executed in the field represent a primary entry point for cyber threats if not properly secured.

Fragmented access control

Enforcing role-based access for local service technicians and independent workshops without disrupting daily maintenance and aftermarket workflows is highly complex.

The auditing gap

Under CRA, OEMs must prove who authorized and performed which software change, years after the vehicle was sold, requiring a seamless, tamper-proof audit trail.

ETAS security tools: Intelligent solutions for proactive defense

Cloud-Hosted Diagnostics Solution

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Cloud-Hosted Diagnostics Solution

Multi-platform diagnostic tool that provides always-up-to-date online diagnostics via a lightweight client application.

Vehicle Analytics and Intelligence Solution

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Vehicle Analytics and Intelligence Solution

Comprehensive, domain-specific data analytics platform designed to address the critical challenge of data fragmentation in the automotive industry.

Potrait of Marcos Cardoso

Diagnostics has always been the nervous system of the vehicle. With the CRA, it becomes a security-critical infrastructure. The question is no longer whether to secure the diagnostic channel. It is whether you can prove it is secure, every time, to every auditor, for the entire product lifetime.

Marcos Cardoso , Product Manager, ETAS

Key benefits

Truly integrated, end-to-end secure diagnostic

Our solution uniquely combines deep diagnostic expertise with automotive-grade cybersecurity — treating diagnostics as the trusted control channel for every software change, not as an afterthought. Secure access, intelligent update decisions, and continuous compliance are built into a single, coherent platform.

Audit-ready compliance, every update, every time

Every software update delivered via our diagnostic infrastructure is authorised, cryptographically secured, and fully traceable. You always have the evidence to prove who accessed what and when — satisfying CRA audit requirements years after start of production, without manual documentation overhead.

Faster vulnerability remediation without service disruption

Preserve your full diagnostic capabilities while accelerating the time from vulnerability detection to remediation. Our outcome-driven approach means ETAS supports you from initial architecture through production deployment — driving your CRA-compliant secure diagnostics to working reality, not just providing tools.

Knowledge base

Practical guidance and expertise– our Knowledge Base is your central hub for in-depth insights into automotive software and engineering and provides you with practical information for your success.

Our local experts - strong service, always on your side

Rob Cheesey

Rob Cheesey, Solution Design Director for Security, Diagnostics and Repair
Solution Design Director for Diagnostics

Rob Cheesey

As Solution Design I believe customer success starts with listening to our customers needs and challenges, taking those and searcing for suitabel solutions from our comprehensive ETAS portfolio. My focus is building life-time customer partnerships.

By embedding system resilience and intelligence into a vehicle’s core, we deliver on our 'Secured Product Uptime' promise, ensuring “the product” can run longer and smarter. My focus is building life-time partnerships with our customers, designing solutions that build confidence and ongoing long-term success .

Daniel Schliebner

Daniel Schliebner
Head of Diagnostic & Cybersecurity Germany / North Europe

Daniel Schliebner

We from ETAS are more than a supplier; I see us as your dedicated strategic partner and enabler of innovation. My team and I are helping our partners in the Off-Highway industry navigate complex regulatory challenges like the Cyber Resilience Act (CRA). We have a proven history of leadership, having guided European automotive OEMs in building their CSMS to meet UN R-155 right from the start.

It is this same commitment and industry-leading expertise that my team and I bring directly to you, right here in our region.

Pravin Wadghule

Pravin Wadghule
Regional Solution Field Manager, ETAS India

Pravin Wadghule

We`re always on your side -bringing end-to-end, state-of-the-art diagnostics and technical information solutions that keep workshops productive and customers statisfied. We take ownership from strategy to delivery, while continuously improving costs, quality and support user experience. By working closely with our customers as long term partners, we ensure reliable outcomes that drive efficiency, uptime, and business growth.

Franck Stubbe

Franke Stubbe, Regional Solution Field manager
Regional Solution Field manager, ETAS Frankreich

Franck Stubbe

With over 20 years in Automotive Diagnostics and Information Solutions,  I know that sustainable success is fundamentally built upon strong partnerships and close collaboration with my customers. My guiding principle is that my customer’s success is my own and I’m deeply committed to understanding their individual objectives and providing the dedicated support required to achieve them. Let's shape the future together.

Geoff Mee

ETAS local expert Geoff Mee, Director of Applications
Director of Applications, ETAS

Geoff Mee

Building strategic partnerships with our automotive clients to ensuring their success is my mission: across North America, we help OEMs modernize vehicle diagnostics to maximize operational readiness and serviceability, while ensuring security and compliance are built in from the start. Acting as a trusted advisor, my focus is to collaborate closely with the customer to support them achieving their long-term strategic goals.

Yasuaki Nishimura

Yasuyuki Nishimura
Regional Solution Field Manager, ETAS Japan

Yasuaki Nishimura

As a Solution Field Manager in the Security, Information & Diagnostics department at ETAS Japan, I support providing innovative solutions for automotive lifecycle management. ETAS Japan prides itself on a "customer-first" approach and flexible responsiveness. By deeply understanding our customers' individual challenges and promptly delivering optimal solutions and high-quality support tailored to their needs, we contribute to their business growth.

Should you have any challenges regarding the state-of-the-art technology related to vehicle diagnostics that encompass the entire vehicle lifecycle, and the enhancement of cybersecurity, please feel free to contact us.

Yuanlin LUO

Portrait of Yualin Luo
Regional Solution Field Manager, ETAS China

Yuanlin LUO

In an era of software-defined vehicles, we provide **end-to-end, OEM-grade diagnostic solutions** designed to bridge the gap between complex vehicle architectures and seamless serviceability. Facing coming era of AI-defined vehicles, we provide AI-agent intelligent solution to facilitate vehicle life-cycle health management from R&D , manufacture to after-sales.

To partners and customers, our global presence support them in regards to global scalability and our China experience helps them to quickly empowered with innovative diag solution

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